Supporters travelling to Tyneside for our Carabao Cup fourth round tie on Wednesday evening should take note of the following important information.
Around 3,000 of our supporters will be making the journey, with kick-off set for 8pm under the lights at St. James’ Park.
Further information can be found in the Newcastle United Visiting Supporters’ Guide here.
Getting to St. James’ Park
St. James’ Park is located close to the junction of Gallowgate, St. James' Boulevard and Barrack Road, just a ten-minute walk from Newcastle Central Station and around five minutes from Monument Metro Station and the city's major bus stations. Travelling via public transport is strongly advised, due to limited parking and traffic restrictions in place around Newcastle on matchdays.
Situated on the East Coast Mainline, Newcastle Central Station is a principal stop for services from London, with direct cross-country routes to and from Leeds, Manchester, Liverpool, Birmingham and Bristol.
Newcastle Central is a short walk from the stadium, with clear signage to the stadium available.
Park and ride
Park and ride services are offered from two sites close to the A1 motorway, with buses departing Newcastle Great Park (close to the Newcastle Racecourse) and the MetroCentre.
For directions, timetables and additional information, please visit www.gonortheast.co.uk
Newcastle upon Tyne is served by the Tyne & Wear Metro system, which is a light rail network offering frequent services between Newcastle city centre and major transport interchanges and destinations south to Wearside.
St. James' Metro station is recommended for local destinations, while Monument station, which is a five-minute walk away, is served by both yellow and green line routes towards Newcastle International Airport, South Shields and the coast.
For more information, visit www.nexus.org.uk/metro.
Two major bus stations for local and regional services are available located a five-minute walk from St. James’ Park: Haymarket for services to and from Northumberland and the North, and Eldon Square, for services to and from County Durham and the South.
For more information on local bus services, please visit www.nexus.org.uk/bus.
Entering the stadium
Turnstiles will open 90 minutes before kick-off, at 6.30pm on Wednesday. Visiting supporters enter via turnstiles 89-94 in the Leazes Stand in the north end of the stadium, which can be accessed via either the east or west side.
Supporters should allow time for security checks. All supporters will be subject to searching, with drug and pyro detection dogs present.
Visiting supporters are located very high up at St. James’ Park, with 140 steps and 14 landings on the way to the away end. If you need to use a lift, please speak to a steward who will be able to assist.
Accessibility
Limited car parking in Newcastle is available, however public transport is largely accessible for wheelchair users. Access supporters should contact us directly to enquire regarding parking, by emailing access@tottenhamhotspur.com.
Changing places facilities are available in Milburn and East stands, with accessible toilets available throughout the away section.
All details, including information on Audio Description Commentary headsets, quiet viewing area details and food service for access supporters can be found here.
Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.
Food and drink
Varied catering is available in the concourse on level 7. A full range of hot and cold drinks, as well as confectionary is offered.
Visiting supporter pubs
The hosts advise that there are no specified pubs in the area for visiting supporters, and those wearing away club colours will be unable to enter most venues close to the ground.
Pubs in Newcastle that are further away from the stadium will likely welcome away supporters.
Cashless payments
Contactless payments are encouraged at kiosks in the concourse. Cash is accepted at a limited number of locations. There is a Barclays ATM at the Southwest corner of St. James’ Park.
Tickets
Newcastle United offer the following ticketing guidance to visiting supporters:
Download your digital ticket as soon as possible before arriving at St. James’ Park.
Ensure you have fully charged your phone before you leave home!
If you need any further matchday assistance, you can visit:
Box Office - located in the Milburn Stand. Open for general ticket enquiries;
Gallowgate Box Office (formerly collections) – offering assistance around digital ticketing;
Local Heroes - ‘Happy to Help’ Hub located near Sir Bobby Robson Statue – supporter assistance hub for any matchday enquiries.
Duplicate tickets must be requested by emailing: ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.
Bag policy
Bags larger than A4 in size will not be permitted. Please note there is no bag drop facility for larger bags at St. James’ Park.
Flags and banners
There is only a limited amount of space to display banners and flags within the stadium, and they must therefore be no larger than 1.5m in length and 2.5m in width.
Please note, as at other stadia in the UK and Europe, flags with religious / sectarian / political / inflammatory or offensive messages will not be permitted and may be confiscated. Flag poles are not permitted.
Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.
Reporting anti-social behaviour
Supporters wishing to report anti-social or discriminatory behaviour should speak to the nearest steward, or contact the confidential text service on 60070, with the word 'HELP' giving your location (seat, row, block, stand) and a brief description of the incident.
Spurs Respects
We are proud of our superb and loyal support at home and away.
We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.
The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.
Unauthorised use of tickets
Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters found to have purchased tickets and subsequently sold or passed them on to other supporters, or offered for sale, will be subject to sanctions.
Supporters unable to attend