Information for fans travelling to Selhurst Park on Sunday

Submitted by daniel on
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We make the journey to South London on Sunday to take on Crystal Palace, with kick-off at Selhurst Park set for 4.30pm.

Gates will be open from 2.30pm, with supporters reminded on the importance of an early arrival to allow suitable time for necessary security and ticketing checks.

Supporters should take note of the following travel information...

Getting to Selhurst Park

There is no parking available at the stadium, with the ground located within a residential area with strict parking restrictions and enforcement. Supporters are therefore advised to seek alternative arrangements.

The nearest railway stations to the ground are:

Norwood Junction (0.6 miles - 13 minute walk)

Selhurst (0.7 miles - 15 minute walk)

Thornton Heath (0.8 miles - 19 minute walk)

All three stations are served by stopping services from both London Victoria and London Bridge or East and West Croydon stations. Norwood Junction is also served by the London Overground service via Canada Water and fast services from London Bridge.

Train journey times vary, however, it is likely to take from 40-60 minutes to travel from central London, or 30 minutes if utilising a Southern train from London Bridge. Full details of station facilities train times and a journey planner can be found by visiting the National Rail website.

Regular services operate from all directions to the stadium, and supporters should head to the TfL website to plan their journey.

Entering the stadium

The visitors’ section is within the Arthur Wait Stand, located on Park Road.

There will be security present before visiting supporters enter the turnstiles. This can include the presence of dogs and police on hand to support stewarding teams.

Spurs stewards, access assistants and staff will also be on hand to assist.

Access

The hosts’ guidance for supporters with access requirements can be found here.

Supporters using rail services pre-match are advised that Selhurst and Thornton Heath stations have step-free access to all platforms. Norwood Junction has step free access to platform one for northbound stopping services only. There is no step-free access to platforms two-six.

A designated accessible entrance is available in the Arthur Wait Stand and Access Stewards will be on hand to provide assistance.

Accessible toilets are available throughout the away section in close proximity to the wheelchair platforms.

Selhurst Park offers low level counters at kiosks and audio commentary for visiting supporters.

Disabled Supporter Assistants will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Supporters with any queries about access arrangements are encouraged to email access@tottenhamhotspur.com.

FanZone

A FanZone, located in the main car park by Entrance 10 will be open on matchday, available for all families with young children in possession of a valid matchday ticket.

Refreshments

Concourse catering kiosks will be serving food, hot and cold drinks and alcoholic beverages. Please note, there is no designated pub for visiting supporters.

Cashless payments

Selhurst Park is a cashless stadium and accepts all major debit and credit cards.

Bag policy

Supporters can bring a bag/backpack (small enough to fit under their seat) into the stadium, subject to a full search at the turnstiles. Alternatively, luggage can be left for free at the Information Centre which is located at Entrance 9.

Ticket Office

Supporters collecting tickets can do so from the Visiting Supporter Box Office, located on the corner of Park Road and Holmesdale Road, by Entrance 4.

Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.

Flags and banners

Supporters wishing to bring a flag or banner should send their request to Clive Mitchell, clive.mitchell@cpfc.co.uk, along with a full description and photograph (where possible) at least seven days before the game. Please note that large flags and banners will only be considered if accompanied by a British Standards zero spread of flames fire certificate.

Flags and banners must be smaller than 2m x 1m, and must not obstruct the views of others, cover advertising signs or cause a safety hazard, nor may they display abusive or threatening words, images, political statements or be deemed unacceptable.

All flags and banners must carry a valid Fire Safety Certificate and will be checked at the turnstiles by stewards.

Please note, as at other stadia in the UK and Europe, flags with religious / sectarian / political / inflammatory or offensive messages will not be permitted and may be confiscated. Flag poles are not permitted.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters found to have purchased tickets and subsequently sold or passed them on to other supporters, or offered for sale, will be subject to sanctions.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.