Supporters making the trip to London Stadium for our Premier League fixture against West Ham on Sunday should be aware of the following information...
Kick-off in Stratford is set for 2pm, with gates opening at 12.30pm.
The hosts’ comprehensive guide designed for fans visiting London Stadium can be viewed here.
Getting to London Stadium
Located in Stratford, London Stadium is accessible via a wide range of transport options.
Driving to the ground is not recommended, with supporters strongly encouraged to use the many available public transport options.
For those who do choose to drive, be aware that roads around the stadium begin closing three hours before kick-off, and there is no official parking provided for supporters.
Limited parking is available at Westfield Stratford and Stratford International Station, but spaces fill quickly, and post-match exit times are often significantly delayed.
Fans requiring accessible parking for this fixture should contact accessibility@westhamunited.co.uk for assistance.
London Stadium is well-connected to rail services, with several options operating from four nearby stations:
Stratford Station, a 15-minute walk from the stadium, is served by the Central and Jubilee lines, Docklands Light Railway (DLR), National Rail services, the London Overground and the Elizabeth line.
Stratford International Station, also approximately a 15 minute walk away, offers access to the DLR and Southeastern High Speed 1 services.
Pudding Mill Lane Station, a 10-minute walk from the stadium, is served by the DLR.
Hackney Wick Station, about a 15-minute walk from the stadium, is served by the London Overground.
As always, fans are advised to check their journey before setting off on matchday by visiting www.tfl.gov.uk or www.nationalrail.co.uk.
Plenty of options are available for those travelling by bus, with both Stratford Bus Station and Stratford City Bus Station located close to the stadium.
These stations are served by the following routes:
Stratford Bus Station: 104, 158, 238, 257, 262, 473, 678, D8, N86
Stratford City Bus Station: 97, 108, 241, 308, 339, 388, N205
Fans opting to use this method can check their route using TFL’s online journey planner here.
Fans choosing to cycle can take advantage of the London Cycle Superhighway, with Cycleway 2 running from Aldgate in central London to Stratford. Multiple docking stations are located near the stadium, including at Stratford Station, Lee Valley VeloPark, the Copper Box Arena and the London Aquatics Centre - all of which are a short walk from the ground.
Entering the stadium
Entry for away fans will be via Turnstile D, with supporters advised to access the stadium via Bridge 4 (please refer to the map below).
Security and bag checks will take place on all bridges leading to the stadium. Fans are asked to arrive at least one hour ahead of kick-off to allow sufficient time for these procedures.
You can also view this map here...
Bag policy
In line with London Stadium’s Ground Regulations, bags larger than A4 in size will not be permitted into the ground. Supporters are advised not to bring a bag. All bags will be subject to a search by stadium staff.
If travelling with medical or other essential items, please arrive early to allow extra time for the security process. For any enquiries regarding medication please email accessibility@westhamunited.co.uk.
Accessibility
All accessible toilets are gender neutral and fitted with RADAR locks located on all levels close to accessible viewing areas.
Supporters requiring assistance with accessing these facilities should speak to the nearest steward, Disabled Supporter Assistant or Tottenham Hotspur Access Steward, who will be able to assist.
Visiting supporter pub
There are no specific pubs designated for away supporters. Many venues in the vicinity of the stadium allow only home supporters and it is therefore advisable to travel elsewhere if you wish to visit a pub before the match.
Refreshments
Concourse catering facilities are available within the stadium. All products will be advertised on the screens within the area. Fans should note that all bottled drinks must be poured into cups and kiosks will close 10 minutes into the second half.
Supporters with specific dietary requirements or who require allergen information should speak to the catering staff who will be able to advise.
Cashless payments
London Stadium is a cashless venue. All major debit and credit cards, Apple Pay and Google Pay are accepted.
Flags and banners
Flags and banners must be no larger than 2m x 1m and must not obstruct the views of others, cover advertising signs or cause a safety hazard, nor may they display abusive or threatening words, images, political statements or be deemed unacceptable.
Flag poles are not permitted. All flags and banners must carry a valid Fire Safety Certificate.
Flags and banners must be approved in advance by emailing supporterservices@westhamunited.co.uk.
Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.
Post match
The area outside Turnstile D (designated for visiting supporters) will be accessible only to away supporters after the game. This area is in place to help all fans exit the stadium via routes to the train stations.
Please note that it typically takes around 30-40 minutes to reach nearby stations due to the egress measures in place. Additionally, many trains in the two hours after full-time are likely to be crowded.
Reporting anti-social behaviour
West Ham United Football Club has a zero-tolerance policy towards abuse or anti-social behaviour of any kind. To report an incident or a concern on matchday please notify the nearest steward or text SUPPORT plus your message to 83121.
Ticket Office
Supporters collecting duplicate tickets at the stadium can do so from window 20 of the Main Ticket Office. This is closest to Bridge 5.
Duplicate tickets must be requested by emailing ticket.office@tottenhamhotspur.com and will only be provided on production of valid photo ID.
Spurs Respects
We are proud of our superb and loyal support at home and away.
We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory or violent behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.
The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language or violent behaviour.
Unauthorised use of tickets
Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club's Sanctions & Banning Policy, supporters found to have purchased tickets and subsequently sold or passed them on to other supporters, or offered for sale, will be subject to sanctions.
Supporters unable to attend
Supporters unable to attend the match should contact the Ticket Office as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.